Terms of Service

01. Acceptance of Terms

These Terms of Service (“Terms”) govern your access to and use of the website, forms, checkout pages, document preparation tools, filing assistance services, order status features, communications, and related services offered by Florida Entity Filing Watch, operated by GovFile Pro (“Company,” “we,” “us,” or “our”).

By accessing the website, submitting information, placing an order, making a payment, checking a box, clicking a button, or otherwise using any part of the Services, you agree to be legally bound by these Terms.

These Terms should be read together with our Privacy Policy and Refund Policy, which govern separate issues relating to personal information and refund/cancellation rights.

If you do not agree to these Terms, you must not use the website or purchase any Services.

02. Private Third-Party Service; No Government Affiliation

Any government names, agency names, filing categories, statutory labels, public forms, or public document descriptions referenced on the website are used solely to identify the type of document, filing, request, or compliance-related service selected by the customer.

You understand that certain documents, filings, certificates, tax identifiers, public records, posters, or compliance materials may be available directly from government agencies, sometimes for free or for a lower governmental fee. You are not required to purchase anything from us. When you purchase from us, you voluntarily choose to pay for private assistance, convenience, document preparation, administrative handling, processing support, customer communication, and/or order tracking.

03. Description and Scope of Services

The Services may include, depending on the product selected, assistance with business filing preparation, entity-related documentation, certificate requests, EIN-related assistance, labor law poster orders, compliance-related document requests, order status updates, and other administrative or filing-support services displayed on the website.

We may prepare, organize, review for administrative completeness, transmit, submit, mail, email, or otherwise facilitate documents or information based on the information you provide.

We do not guarantee that any agency, bank, lender, licensing authority, tax authority, employer, vendor, customer, or third party will accept, approve, process, rely on, or act upon any document, filing, certificate, or information.

Agency processing times, approval standards, rejection reasons, website availability, public record updates, mailing times, and third-party requirements are outside our control.

04. No Legal, Tax, Financial, Accounting, or Professional Advice

We do not provide legal, tax, financial, accounting, investment, regulatory, licensing, employment, or professional advice. We are not a law firm, accounting firm, tax advisor, financial advisor, registered agent by default, government office, or public agency.

No information on the website, in our forms, in our emails, in our customer service communications, or in any document we prepare should be interpreted as legal advice, tax advice, financial advice, accounting advice, or a recommendation regarding your specific situation.

You remain solely responsible for determining whether a selected service is appropriate for your business, whether your filings are legally required, whether your business is compliant, whether your information is accurate, and whether you need advice from a licensed attorney, accountant, tax professional, or other qualified professional.

Use of the Services does not create an attorney-client, fiduciary, accountant-client, tax advisor-client, agency, partnership, joint venture, employment, or confidential professional relationship between you and us.

05. User Eligibility and Authority

By using the Services, you represent and warrant that:

• you are at least 18 years old or the age of majority in your jurisdiction;
• you have legal authority to bind yourself and, if applicable, the business entity on whose behalf you act;
• you are not prohibited from using the Services under any applicable law, sanction, regulation, or contractual restriction;
• all information you provide is true, complete, current, and not misleading;
• your use of the Services will comply with all applicable laws, regulations, and third-party rights.

We may refuse, suspend, cancel, or limit service to any person, entity, order, jurisdiction, or transaction at our sole discretion.

06. Customer Information and Responsibility for Accuracy

You are solely responsible for all information, instructions, selections, documents, names, addresses, entity details, tax classifications, ownership details, email addresses, phone numbers, payment information, and other data submitted through the website or otherwise provided to us.

We may rely entirely on the information you submit without independently verifying its legal accuracy, tax accuracy, factual accuracy, ownership authority, business authority, or regulatory sufficiency.

We are not responsible for rejected filings, delayed filings, incorrect documents, missed deadlines, penalties, duplicate orders, lost opportunities, compliance failures, tax consequences, banking issues, licensing issues, agency correspondence, or any other loss arising from inaccurate, incomplete, outdated, fraudulent, unauthorized, or late information supplied by you or on your behalf.

If you discover an error after submission, you must contact us immediately. We may attempt to assist, but we do not guarantee that corrections, cancellations, amendments, refunds, or changes will be possible once an order has been received, prepared, processed, submitted, transmitted, mailed, or otherwise acted upon. Refund and cancellation rules are governed by the Refund Policy.

07. Fees and Payment Authorization

By placing an order, you authorize us and/or our payment processors to charge your selected payment method for all displayed service fees, processing fees, shipping fees, handling fees, government fees, third-party fees, taxes, and any other charges disclosed during checkout.

Unless expressly stated otherwise, our fees are private service fees and may include compensation for administrative assistance, document preparation, processing support, convenience, customer service, order handling, and related premium services. These fees may be higher than fees charged directly by a government agency.

You acknowledge that any purchase from us is voluntary and that you had the opportunity to seek documents, filings, or information directly from the relevant government agency or another provider.

Refunds, cancellations, reversals, and disputed payments are governed by the Refund Policy.

08. Order Processing and External Delays

Estimated processing times are estimates only and are not guarantees. Processing may be delayed by agency workloads, government closures, public holidays, incomplete information, payment issues, identity verification, system outages, mail delays, courier delays, third-party vendor delays, compliance checks, suspected fraud, high order volume, or events outside our control.

We are not liable for any delay caused by a government agency, public records system, third-party vendor, payment processor, mailing provider, courier, customer error, customer non-response, technical interruption, force majeure event, or any circumstance beyond our reasonable control.

Delivery may occur electronically, by mail, through downloadable files, through customer portal access, or by another method we select based on the service purchased.

09. No Guarantee of Outcome

We do not guarantee any specific result, approval, acceptance, filing date, agency decision, tax treatment, compliance status, business result, financial result, legal status, licensing outcome, or third-party acceptance.

Our role is limited to providing private document preparation, filing assistance, administrative support, and related services based on the information you provide and the service you select.

Any statements regarding typical processing times, common uses, general requirements, benefits, or expected results are informational only and do not constitute a promise, warranty, guarantee, or professional opinion.

10. Acceptable Use

You agree not to use the website or Services to:

• submit false, misleading, fraudulent, unauthorized, or unlawful information;
• impersonate another person, business, owner, officer, agent, or government representative;
• interfere with or disrupt website functionality, security, payments, or operations;
• scrape, copy, reverse engineer, crawl, harvest, or misuse website content or systems;
• upload malware, harmful code, spam, or abusive content;
• violate any law, regulation, third-party right, intellectual property right, privacy right, or contractual obligation;
• use the Services in connection with prohibited, sanctioned, deceptive, fraudulent, or high-risk activity.

We may investigate, suspend, reject, cancel, or report any activity we believe, in our sole discretion, may violate these Terms, applicable law, payment processor rules, or third-party rights.

11. Intellectual Property

The website, branding, text, graphics, layout, forms, workflows, software, databases, designs, logos, icons, images, service descriptions, compilations, and other content are owned by or licensed to us and are protected by intellectual property and unfair competition laws.

You receive only a limited, revocable, non-exclusive, non-transferable license to access and use the website for the purpose of evaluating or purchasing Services for lawful personal or business use.

You may not copy, reproduce, modify, distribute, sell, resell, exploit, frame, scrape, mirror, reverse engineer, or create derivative works from the website or Services without our prior written consent.

12. License to Use Submitted Materials

You grant us a worldwide, royalty-free, sublicensable, transferable, non-exclusive license to use, reproduce, store, process, transmit, modify, format, submit, display, distribute, and otherwise handle any information, documents, signatures, business details, files, or materials you provide as reasonably necessary to perform the Services, process payments, maintain records, comply with law, defend our rights, communicate with agencies or third parties, and operate our business.

This clause governs operational use of materials submitted for service performance. Personal data handling is governed separately by the Privacy Policy.

13. Third-Party Services and Links

The Services may involve third-party platforms, payment processors, government websites, shipping providers, software providers, data providers, email systems, SMS providers, analytics tools, or other external services.

We do not control and are not responsible for third-party websites, systems, fees, delays, errors, outages, data practices, security incidents, decisions, or requirements. Your use of third-party services may be subject to separate terms and policies.

14. Disclaimer of Warranties

To the maximum extent permitted by law, the website and Services are provided “as is,” “as available,” and “with all faults,” without warranties of any kind, whether express, implied, statutory, or otherwise.

We disclaim all warranties, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, completeness, availability, uninterrupted operation, error-free operation, security, timeliness, and reliability.

We do not warrant that the website, Services, documents, filings, communications, downloads, systems, or third-party services will be accurate, complete, current, uninterrupted, secure, error-free, accepted by any agency, or suitable for your particular purpose.

15. Limitation of Liability

To the maximum extent permitted by law, we, our owners, officers, directors, employees, contractors, vendors, affiliates, service providers, agents, successors, and assigns shall not be liable for any indirect, incidental, consequential, special, exemplary, punitive, enhanced, or similar damages, including lost profits, lost revenue, lost business, lost opportunity, loss of goodwill, loss of data, penalties, interest, agency rejection, missed deadlines, compliance failures, business interruption, or cost of substitute services, even if advised of the possibility of such damages.

To the maximum extent permitted by law, our total aggregate liability for any claim arising out of or relating to the website, Services, order, payment, document, filing, communication, or these Terms shall not exceed the amount you paid to us for the specific Service giving rise to the claim, excluding government fees, third-party fees, shipping charges, payment processing fees, taxes, and amounts not retained by us.

Some jurisdictions do not allow certain exclusions or limitations. In those jurisdictions, our liability shall be limited to the fullest extent permitted by applicable law.

16. Indemnification

You agree to defend, indemnify, and hold harmless us, our owners, officers, directors, employees, contractors, vendors, affiliates, service providers, agents, successors, and assigns from and against any claims, demands, disputes, losses, liabilities, damages, penalties, fines, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:

• your use or misuse of the website or Services;
• information, documents, instructions, or materials you provide;
• your breach of these Terms or any policy referenced herein;
• your violation of any law, regulation, agency requirement, or third-party right;
• any allegation that you lacked authority to order, request, file, sign, submit, or provide information on behalf of any business or person;
• any compliance, tax, legal, licensing, employment, banking, or business consequence connected to your use of the Services.

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification, and you agree to cooperate fully with our defense.

17. Modification, Suspension, and Termination

We may modify, suspend, discontinue, restrict, or terminate any part of the website or Services at any time, with or without notice and without liability.

We may suspend, reject, cancel, or terminate your access, account, order, or service request if we believe, in our sole discretion, that you violated these Terms, submitted inaccurate or suspicious information, failed to pay, misused the website, created legal risk, or engaged in conduct harmful to us, other customers, third parties, payment processors, or public agencies.

Sections intended by their nature to survive termination shall survive, including payment obligations, disclaimers, limitations of liability, indemnification, dispute resolution, intellectual property, and governing law.

18. Changes to These Terms

We may update, modify, replace, or remove any portion of these Terms at any time by posting a revised version on the website or otherwise making it available.

Changes are effective when posted unless a later effective date is stated. Your continued access to or use of the website or Services after changes are posted constitutes acceptance of the updated Terms.

It is your responsibility to review these Terms periodically.

19. Governing Law

These Terms and any dispute arising out of or relating to the website, Services, orders, payments, documents, filings, communications, or relationship between you and us shall be governed by the laws of the State of Florida, without regard to conflict-of-law principles.

20. Dispute Resolution; Arbitration; Class Action Waiver

Before filing any claim, you agree to first contact us in writing and provide a reasonable opportunity to resolve the dispute informally.

To the fullest extent permitted by law, any dispute, claim, or controversy arising out of or relating to these Terms, the website, Services, orders, payments, documents, filings, communications, or relationship between you and us shall be resolved by binding individual arbitration, rather than in court, under the rules of the American Arbitration Association or another arbitration provider selected by us where legally permitted.

You and we agree that any dispute shall be brought only in an individual capacity and not as a plaintiff, class member, private attorney general, or representative in any class action, collective action, consolidated action, or representative proceeding.

To the extent arbitration is not enforceable or a claim may proceed in court, you agree that the exclusive venue shall be the state or federal courts located in Florida, and you waive any objection to personal jurisdiction, venue, or inconvenient forum to the fullest extent permitted by law.

21. Force Majeure

We shall not be responsible or liable for any delay, failure, interruption, error, or inability to perform caused by events beyond our reasonable control, including government action, agency delay, public records system outage, internet failure, cyberattack, payment processor issue, labor shortage, carrier delay, natural disaster, war, terrorism, epidemic, pandemic, civil unrest, power failure, vendor failure, or other force majeure event.

22. Severability

If any provision of these Terms is found invalid, unlawful, or unenforceable, that provision shall be enforced to the maximum extent permitted by law, modified to achieve the intended effect as closely as possible, or severed if necessary. The remaining provisions shall remain in full force and effect.

23. No Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other right. Any waiver must be in writing and signed by an authorized representative of the Company.

24. Assignment

You may not assign, transfer, delegate, or sublicense your rights or obligations under these Terms without our prior written consent. We may assign, transfer, delegate, subcontract, or otherwise dispose of our rights and obligations at any time, including in connection with a merger, sale, restructuring, asset transfer, affiliate arrangement, vendor relationship, or business transition.

25. Entire Agreement

These Terms, together with our Privacy Policy, Refund Policy, checkout disclosures, service descriptions, and any written order-specific terms, constitute the entire agreement between you and us regarding the Services and supersede all prior or contemporaneous understandings, communications, representations, and agreements.

26. Contact Information